FAQ

Dear Friends, find the answers to our frequently asked questions below. If you don't see an answer you are looking for, visit our contact page and we will reach out as soon as possible.

Frequently Asked Questions

What are the cards printed on?

All of our cards are professionally printed on heavyweight linen cardstock, which has a subtle texture that adds a beautiful, tactile quality to each piece. The artwork features original watercolor designs, giving every card a warm, hand-painted feel. Each card is A2 size (4.25" x 5.5") and comes with an envelope.

What is your processing time?

Orders are processed within 3–5 business days. You’ll receive a confirmation email once your order ships.

Do you offer refunds or returns?

We do not offer refunds or returns at this time. All sales are final, so please double-check your order before completing your purchase.

What if my order is defective or damaged?

If your order arrives defective or damaged, please contact us within 7 days of delivery at and we’ll make it right.

Do you accept custom orders?

We don’t currently offer custom orders, but we’re always open to ideas! Feel free to reach out—we’re happy to consider requests on a case-by-case basis and it’s something we may offer in the future.